CENTRE FOR ACADEMIC INFORMATION SERVICES

Frequently Asked Questions


CAIS General

  • Academic Staff 20 items / 90 days
  • Postgraduate Student 20 items / 60 days
  • Manager / Research Assistant 15 items / 60 days
  • General Staff 10 items / 14 days
  • Undergraduate Student 10 items / 14 days

On Item record, click on "Request" tab. You will be prompted to key in Name, barcode and 6 digit pin number. You will be notified via email once the item is available for pick up. Please note that this feature is only available for items on loan.

Online databases contains collections of information that are indexed for easy retrieval. Some databases are subject specific while others contain a wide variety of information. They can provide full text of journal articles/magazine/newspapers/books or just the citations and abstracts.Users will need their barcode (number behind student/staff card and 6 digit pin number (generated by CAIS) in order to access the databases remotely. .

Students are not allowed to check out items from CAIS one week before the semester break begins. However, final year students can request for exemption if there is a need to use books for their final year project. Please contact the librarian in Customer Services Division- Siti Raffidah Binti Tekat (This email address is being protected from spambots. You need JavaScript enabled to view it.) to assist you in making this arrangement. .

You can go to CAIS website and click on the "My CAIS Account" tab. You need to key in your name, your CAIS barcode (the 10 digit numbers behind student/staff card) and your 6 digit PIN no. All CAIS patrons will have their own PIN no which is acquired during the first activation of their library account. Patrons can go to the circulation counter, level G for card activation. Once you have logged in to your account, you will see the "The Checked out Item” tab and by clicking on that, the system will show you the list of items you have borrowed. You can choose to renew all or selected items only. If your books are overdue, the amount of fines will be stated.

CAIS membership is divided into two categories, Internal and External Membership. Internal Membership All staff and students of UNIMAS are eligible to apply for membership. Students are required to activate their membership by making their first loan. Staff can have their membership activated at the Circulation Counter, Level G, CAIS Building. External Membership To apply for membership, users can register at the Circulation Office, Level G, CAIS Building or simply fill in the Online Patron Registration form at: http://cais-mill.unimas.my/selfreg

Please contact our staff at the Main Circulation Counter (Level G)at 082-583921/3922/3920 to get your books renewed via the telephone. You can also email our officer Siti Raffidah Binti Tekat at This email address is being protected from spambots. You need JavaScript enabled to view it. or Norazlina Binti Abdul Rahman at This email address is being protected from spambots. You need JavaScript enabled to view it. to renew via email.

A link to CAIS OneSearch is available at UNIMAS (www.unimas.my) and CAIS website www.cais.unimas.my. Users can search using a single, unified search box for searching on print and electronic resources. In the search box given, users can use boolean operators, truncation, wildcard or exact phrase search to aid in retrieving the results.

CAIS OneSearch provides a single, unified search box for searching CAIS’s information resources, including scholarly e-journal articles, books, e-books, internet documents and UNIMAS Institutional Repository. Features of the service include:

• Single, simple entry point for searching many databases at once, including the Centre’s catalogue,

• Pre-indexing of a vast quantity of metadata ensures immediate search results

• Detailed metadata (e.g., author-supplied abstracts, keywords, subjects)

• Indexing for thousands of journals from publishers such as Sage, Elsevier, Wiley, Taylor & Francis, and Cambridge

• Complete library catalogue loaded directly , with real-time availability checks and daily updates

• Ability to limit searches by date, source type, subject, content provider, full text availability, scholarly designation and more

• Powerful, user-friendly interface

The CAIS courtesy email is sent as a reminder that the item you have borrowed is nearing the due date. To avoid fines, you should return the books on loan before the due date. If you still need those books for your reference then you may renew the loan online using the "My Account" function or at the Circulation Counter, Level G. You can opt to renew selected books or renew all books you have on loan.

E-journals are electronic journals subscribed by CAIS and are accessible via CAIS OneSearch. The link to this portal is provided at CAIS homepage and also the CAIS OneSearch. Users accessing from off campus will be prompted for their barcode number (the 10 digit numbers behind student/staff card) and their 6 digit PIN. Please contact CAIS if further assistance is needed.

Students and staff of UNIMAS can enter other public university libraries to do reference only. Please bring your UNIMAS student card/ staff card as you will be asked to identify yourself upon entering the library.

You can renew your loan up to three times provided no other patrons has made reserved the item. If you wish to borrow the item for the fourth time, you will need to have the item checked in at the Circulation Counter and only then can you borrow the item again.

The Muslim prayer rooms are located at the second floor of CAIS' building. They are accessible during CAIS' operating hours.

Discussion Rooms are available at both Level 1 and Level 2.

Booking or reservation can be done at the Circulation Counter which is located at the Ground Floor.

Interloan/Document Delivery Dervices

Interloan/Document Delivery Service (ILL/DDS) is a service which helps users obtain any information or materials that are not available in CAIS collection.

For every interloan request you make: * First check to see whether CAIS hold the item: - check CAIS OneSearch. * If CAIS does not have the item, please place your request via the online form. http://cais-mill.unimas.my/screens/ill.html Note: Please provide as much information about your request and avoid abbreviations! .

Interloan/Document Delivery Service is available to all staff and students of Unimas. Requests from nonmembers will also be entertained depending on cases with a fee usually covering the cost of article and delivery.

Interloan and Document Delivery Service is free of charge for UNIMAS student and academic staff.

It is very difficult for us to predict how long a request will take as it depends on whether the material is available in the holding library and method of delivery of lending library. Normally, materials borrowed through ILL/DDS arrive within a week or two (overseas). If you are submitting a lot of requests at one time please prioritize them. We can then ensure that the items you need most are the first to be processed.

Information Literacy

You can contact Norazlina Binti Abdul Rahman at 082-583835 or email her at This email address is being protected from spambots. You need JavaScript enabled to view it.

Information literacy, as defined by the Association of College and Research Libraries, encompasses the following set of skills: knowing when information is needed; finding information efficiently; evaluating its quality; using it effectively for a purpose; and observing ethical use of information. CAIS offers the following Information Literacy Modules as follows:

• Information to CAIS

• CAIS OneSearch

• Finding Information for Academic writing

• Finding Information on the Web

• Citing References & Plagiarism

Users can email at This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. to register for any of the above modules or any queries.