To safeguard the interest of all, members are reminded that the following are observed at all times :

·    Users are requested to cooperate with the staff to create a quiet and pleasant atmosphere in the Centre

·    Users are requested to be properly attired at all times.

·    Users are required to show all books and other items for inspection at the exit.

·    Users are required to show their cards whenever they want to check out materials or use CAIS services. Any material to be taken out of the Centre must be checked-out accordingly. All checked-out materials are to be returned before or on the stipulated time/date.

Fines are charged for overdue items.

Open Shelf Collection: 20 sen/day
Serial collection: 40 sen/day
Media collection: 20 sen/day
Red Spot Collection: 20 sen/hour
Theses and dissertations: 20 sen/hour

For lost item the borrower will be charged twice the original price of the item or a replacement of the item be made.

For an item that was received as gift, the borrower is required to replace the item with similar title. However if the item is out of print, the borrower will be charged based on the total number of pages i.e. RM0.20 per page for local publication and RM0.40 per page for foreign publication. An additional RM50.00 processing fee and RM10.00 fine will also be imposed.

Anyone caught defacing/tearing pages out of any material (book/journal/media) shall be required to pay twice the original price of the material. Anyone caught trying to smuggle out any material (book/journal/media) shall be suspended membership for one (1) semester. Their names will also be submitted to the University's Disciplinary Committee for appropriate action.

Anyone caught using mobile phone in the Centre shall be suspended membership for one (1) month.

Fines for overdue/lost books

o    Ten (10) days before a book is due, a courtesy reminder will be emailed to the borrower.

o   Three (3) reminders will be respectively emailed on the first, second and third day the book is overdue.

o   If no response is received from the borrower, another reminder will be sent one (1) week thereafter.

o   If there is still no response from the borrower two (2) weeks after the third reminder, the book is considered lost. The borrower is required to replace the book with a similar title or pay twice the original price of the book.

o   No refund will be made once payment has been effected.